Cart 0

Shipping & Returns

SHIPPING:

Please note that these processing and shipping provisions are only general guidelines; Worship Worthy cannot guarantee that the time frames noted will be met. 

We are committed to processing all orders as quickly as possible.  for up to 2-4 Business Days (Monday-Friday) to ship out, pending availability and credit verification, for these to be processed and shipped from our warehouse.

In order to see your shipping options and their associated costs, please enter your address in checkout, and the next page will display each for your destination.

Please make sure your address is correct on your order. Worship Worthy is not responsible for catching shipping address errors provided to us. If we are notified after the package has been sent out, we will do our best to get in touch with the shipping carrier to have the package re-routed back to us.

If we receive the package back, we will provide the customer with the options to re-pay the shipping charge to have it sent to the correct address, or to have the item(s) refunded, original shipping charge excluded. 

INTERNATIONAL SHIPPING:

Taxes/Duties for International Shipments:

Duties and taxes are not included in the checkout total. These are determined by the customs agency in the destination country and are collected at the time of delivery by the recipient. Worship Worthy is not responsible for these fees.

USPS First Class International Mail: 

Orders typically take up to 2-4 weeks to arrive via USPS First-Class International Mail; sometimes longer depending on the processing time through Customs in the destination country. This processing time is entirely out of our control.

LIMITED TRACKING/NO INSURANCE available when choosing this shipping option, and status updates beyond the United States are only available for select countries. Please call your local post office with the tracking number for possible further assistance. 

RETURNS:

We accept returns on all items, excluding sale and custom.  All returns must be postmarked within thirty (30) days of your order receipt.  Item(s) must be in original condition, showing no signs of damage or use, and all jewelry boxes, bags, and pouches should be returned with the item(s). 

Refunds include the price of the item(s) and any applicable tax.  Shipping and handling costs are not included in any refund unless the returned item(s) arrived damaged.  The customer is also responsible for the cost of return shipments unless the item has arrived damaged. 

Returns will be processed as quickly as possible and, in most cases, all refunds should occur within 1-3 Business Days of receiving returned item(s). WE CANNOT PROCESS REFUNDS MORE THAN 30 DAYS AFTER THE DATE OF PURCHASE.

Refunds will be credited back to your original method of payment.  If you wish to make an exchange, please email alison@worship-worthy.com as you may have to place a new, separate order (unless you are exchanging an item that has been damaged).

All returns can be sent to:

Worship Worthy
333 Washington Blvd, #2
Marina Del Rey, CA 90292

Returns must be sent via U.S. Postal Service, FedEx, or UPS. We recommend purchasing insurance since we cannot be responsible for lost/damaged packages. Returns that arrive back to us damaged from improper customer packaging will not be accepted.

Worship Worthy ships all orders with insurance so please contact us within three (3) days of receipt of any damaged goods so we can contact the shipping company and proceed accordingly.  Although we check all merchandise for defects and damage prior to shipment, it is the buyer's responsibility to examine the product upon arrival to ensure it is free of any defect. Goods damaged due to buyers’ negligence will not be accepted for refund.

Taxes/Duties/Refused Shipments (for International Shipments):

You are responsible for any additional taxes and duties. Worship Worthy is not responsible for any fees charged by customs. If you decide to refuse any shipments from Worship Worthy, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package. This amount will be subtracted from your refund.

Certain Provisions Regarding Purchases:

When you place an order for an item displayed on this site, you are making to Worship Worthy an offer of purchase. If Worship Worthy accepts that offer, we will supply the goods where possible, but will not be obligated to do so. If an item you order is not available, or the price has changed, we will attempt to contact you to let you know of the unavailability or the price changes, as applicable. If we are unable to contact you, we will cancel the order. No substitutions will be made without customer approval.

We attempt to ship all orders promptly. In most cases, orders will be processed immediately and will ship out within two (2) to three (3) business days, in all cases pending availability and credit verification. ALL PURCHASES ARE MADE TO ORDER. So please be patient, as orders don't usually ship out the day they are placed. Please allow additional time for shipments to APO/FPO addresses as well as international orders. We do not provide weekend delivery for any method of shipping.  Please note that these processing and shipping provisions are only general guidelines; Worship Worthy cannot guarantee that the time frames noted will be met.